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Frequently Asked Questions

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My lami-TAG won’t connect

The most common reason for this,is when you’ve connected via your phone’s bluetooth rather than connecting directly through the app. Do the following:

Turn the Lami-TAG off (hold the central button until you see the red light)
Turn your bluetooth off and on again on your phone
Turn the Lami-TAG on (hold the central button until it flashes purple)
Open the app and go to the “Take a new reading screen” and connect the device through the app (not through bluetooth on your phone)

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